SAFEPLAN ELECTRICS IS DEDECATED IN PROVIDING A FIVE STAR SERVICE FOR ALL ITS CUSTOMERS OFFERING A WIDE RANGE OF ELECTRICAL SERVICES FOR HOMES AND BUSINESSES ACROSS THE ISLE OF WIGHT.
We are proud members of NAPIT Competent Persons Scheme giving our customers the confidence and peace of mind that all our work is installed correctly to the current wiring regulations and industry standards. We are committed to delivering the highest quality standards using only the best quality materials and latest technologies we can trust.
WE PRIDE OURSELVES ON THE FOLLOWING CORE PRINCIPLES
Customer Focus: We recognise that our customers are the reason for our success in business and we are committed to listen and respond positively to their needs.
Reliability: We will always arrive on time or let you know if we are running late.
Respect: We will always be polite and friendly. We will never smoke, swear, or disrespect you or your property in any way.
Good Housekeeping: We will always clean up after ourselves as the job progresses and at the end of day.
Integrity: We will always be honest and transparent with our customers. Without integrity and professionalism, we don’t deserve your trust or your business.
Communication: We will always confirm your appointment by email or text and send out reminders a few days before the job is due to start. We will confirm our price and payment terms in advance so there are no awkward surprises or misunderstandings. We will advise you in advance the cost of any changes or additional works.
Documentation: We will provide all relevant documentation and commissioning certificates at the end of each job in a timely manner.